Thank you for the lauhala box of Famous Amos cookies--they were delicious and I especially love the container. They're a little foretaste of HI nei! You referred me to Kim and Dave Norberg, realtors in San Diego. They were wonderful to work with--always stayed in frequent contact and kept me posted on everything. They were very patient and handled everything with my best interests in mind. I would highly recommend them to anyone!
The Team Buyers Agent you put me with in Hawaii was a top-notch realtor. She knew the island so well and always gave such good advice. It's been many years since I've lived in HI and her opinions and suggestions were always helpful. We'd been in email contact for almost a year and she always responded to my questions immediately. Throughout the purchase process, she kept me informed of everything and made this, my first solo purchase, very easy. The Stott Team Escrow Manager also did a great job -- you have wonderful staff! She kept on top of everything, answered all of my questions too.
I've been receiving your company's mailings for years and I especially enjoy the section on general island news. When the Team cold-called me about two years ago, it was the perfect time as I'd been thinking about doing a 1031 real estate exchange. Now I’ll be working with Stott Property Management!
During the entire process, from your newsletter to the first cold call and now to the stage where your company will be handling the rental of my new HI property, your company has been a joy to work with because of your wonderful staff! They always respond in helpful ways to all questions and are warm, patient, and professional. I will be happy to recommend The Stott Team to anyone!
--Sandra Chin, sold Investment in San Diego to buy on Oahu – July 2006
We met our Buyers Specialist at an Open House and asked her to represent us. The Team’s communications were very effective and our Buyers Specialist and the Team Escrow Manager did a great job! You really went the extra mile to confirm our final choice for a home and we thank you for the extra effort! We would recommend The Stott Team for your solid and trustworthy service. It was a good experience!
Erik Burian and Brenda Jensen, Buyers for a Kailua home April 2006
I was referred to you by my agent on the mainland and am glad they gave me your name! The Team approach is good and everything came together . I was constantly in touch, and The Team was friendly and responsive. I would definitely refer you for your friendly and thorough services provided.
Kristin Lindquist, Buyer of two properties - November 2005 and March 2006
I live abroad and found the Stott Team Website helpful. It took me a while to decide location yet your Team promptly responded each time I wrote. Your knowledge of mortgages and of knowledge of the Oahu market were most helpful. I felt well informed through the entire process and dealt with many Team members... All of whom knew what was going on! I was very impressed!
Lori Parish, Buyer of a Honolulu condo - February 2006
We had rented through Stott Property Management when we first moved here and they were GREAT, so decided to use you again when we bought. As a first time buyer I thought the high level of communication was excellent. The Escrow Coordinator and Buyer Specialist were both fantastic as well as management follow up during the escrow. I really like your Team Concept! I would recommend The Stott Team for their GREAT SERVICE!
Tom Bullard, bought Mililani home November 2005
We had a stressful experience before with the wrong Agent and were concerned about finding someone we could trust. Our Team Buyer Specialist went above and beyond the call of duty! She provided Excellent service with kindness & integrity and kept a positive upbeat attitude, which is a wonderful plus when you are trying to find a home. She was like angel in our upside-down world of trying to buy from a distance. There was no need to ever second guess, she was always in contact with us, upfront and honest about everything. She made buying our home an ENJOYABLE experience!
Andree & Rick Patrizio, Bought in 2005, received letter January 2006
Everything worked out better than expected for me at the end of the escrow. Your Team’s Escrow Manager was great! Mahalo for all your team’s help and I look forward to working with you in the future when I transfer in 4 years. I'll definitely give the Stott team a call.
Mahalo, Tom Bullard Buyer for a Mililani home November 2005
The Stott Team always kept me informed as to the status of my transaction... They are very professional, current, active and informative!
H. Corbett, investment Buyer from CA - July 2005
Hello Stott Team,
You were fabulous & extremely helpful in every step of the way, very supportive in those last days that were at times very stressful. We want you to know that we will refer others to you because of your excellent work. Thank you all again for your great teamwork.
Mahalo,
Dwayne & Juanita Cabral, Buyers for a Waikiki condominium - June 2005
Your office did a great job helping out my wife and I in a extremely vexing real estate market. Our assigned Team Buyer's Specialist is a true professional...always staying balanced and positive no matter what the situation. Your Team Escrow Manager also stayed on top of all issues throughout escrow. All in all, a great staff of professionals to help us through the toughest real estate market and house hunting experience I have ever gone through.
Best Regards, Dave (Relocation Buyer of a $1.38M home) - June 2005
The Teamwork among your people was great! Also the Spirit of Aloha really prevailed. I would ABSOLUTLELY 100% recommend the Team. It's a family firm, local to Oahu, computer savvy and the communication is terrific. Perfect!
Fran J. - Buyer May 2005
I researched a number of Real Estate Websites and was most impressed with stott.com and the tie in with your Property Management Division provided me "One-Stop Shopping" since I will be renting the property until retirement. Even though I live 5 times zones away, I was very pleased with the communication from the Team. All were clear and helpful. I ended up with my Dream Retirement home (and at a good price!). Thanks for your knowledge of the Honolulu County real estate market and your superior service!
Stephen Z. - Buyer May 2005
I wanted to let you know that your Team Buyer Specialist and Escrow Manger are both very professional, timely and courteous. They are a real asset to your business. I will hopefully be using the management Department to manage my investment unit after escrow closes and I trust that their level of service will be as exceptional as I have experienced from your team so far. Mahalo,
Celia - Buyer June 2005
I wanted you to know how much we appreciate the quality way in which you handled our real estate purchase. Your coming through in every way makes you the super hero with our daughter and grandchildren who are so proud and excited to move in this weekend! You really do help people achieve their dreams in what you do. You have helped a lot of dreams come true with your better communication and services, and I feel like you have become a good and trusted friend in such a short time.
Having come out of just an awful experience and having our dreams busted on another transaction, you know that I did not want to do this again at all. Thanks to the persistence of my wife and the positive experience my daughter had with your Team on the sale of her Townhome, I agreed to meet with you. You were also persuasive when you needed to be, helping us make decisions that were in our best interest. As a businessman I value these strengths. We know from experience that placing this trust in the wrong hands can be quite stressful and could be quite expensive. You were skillful in immediately networking us with Tim and those on the team who were present that day. I knew this experience was to be pleasant and different from that moment forward. This allowed us to have confidence in you immediately and for me to focus on what I know best, my own business.
Time is always at a premium it seems, so we particularly appreciated you staying on top of every little detail in a timely matter and interfacing with the lender, seller, sellers agent, and other professionals. This allowed us to relax and be stress-free throughout the entire transaction. You were always very courteous and handled our calls, questions, and concerns timely and thoughtfully. There were a couple of times we needed you at an odd hour, or maybe it was family time which we like to respect, but you were always there for us in a gracious way. Your concern was always for us, and genuine. Thank you.
We have learned that there are so many moving parts to a successful real estate transaction, from lenders to documents, to inspections, appraisals, title company, deadlines, surprises, and negotiation that I cannot imagine going it alone and not paying a well earned fee to a competent professional. You added value. We know from experience that trust and skill are important so we wanted to let you know first hand how much we appreciate you. With so many moving parts a real estate transaction can fail unnecessarily. We are very happy that our daughter recommended you.
Because of our satisfaction, confidence and trust in your services, you are like a valued business partner who has assisted us in a very good investment as well. So, we have already referred you. You may share these compliments with others so they may know of our good fortune in working with you, and understand the true added value of working with a well regarded Realtor like The Stott Team.
Garry, Buyer of single family home in Aikahi - April 2005
Every time we look out our windows and see the waves crashing on the beach, we Thank God for The Stott Team! They really found us the perfect house - our DREAM HOME! I never want to move. You really listened so well to EXACTLY what we were looking for. Just when we were about to give up, not finding what we were looking for... your Team persisted - and went above and beyond to take pictures of our new home and sent us videos to the mainland - since we bought our place "virtually" - sight unseen.
It was so easy to trust your Team, knowing there was always someone there to handle our questions! It's just what I've always dreamed about - all my life. Tears come to my eyes when I think of how much of a dream come true our life has become. And we owe all this to The Stott Team. You all wanted to make sure we were making "the right move" and knew exactly what we were doing.
The responsiveness to our calls and questions and the ability to scout out investment properties after we bought our dream home is helping us to retire early, knowing that we'll never have to move again. Your ability to find those great deals that aren't even on the market yet is just what we needed in a Realtor! I'd never consider using any other Realtor than The Stott Team!
Deborah & John-Paul, Buyers of a Home and 2 investment properties with the Team
It's been a week since we closed on our house in Kapolei and now some of the dust has settled. Anymore, it seems that people are too quick to issue complaints and have forgotten how to issue compliments when they are due. I, personally, am trying to be aware of when I come across those in my travels, who should be commended.
When I started with Stott, I was regularly receiving emails for a couple of weeks on properties for me to review. I had started to wander to other realty sites but Tim then brought my Buyer Specialist into the picture for me to work with, and I felt like the rollercoaster had taken off immediately. What a ride! Make no mistake - my Buyer Specialist made my purchase happen for your Company. After the offer was accepted, it crossed my mind that now I would have to chew and thrash from Las Vegas to make sure this long distance transaction would actually now close. Enter - your Team Escrow Manager. She was like have a real estate "guardian angel"( if there is such a thing) . She constantly navigated our transaction from point A to Z providing the "heads up" on what would be coming around the next bend, when it would be coming, and what to do next. I manage a sales force myself and one thing I have learned is that in order to get maximum results, hire and let people do what they do best. In each of their respective areas, you have accomplished this. Their distinct personalities give credit to their individual performances and it is their teamwork that made my dealings with Stott, a success story your company should be proud of. My hat is off to you and I thank your staff and to you for assembling this winning combination that will result in making me, a human billboard on your company's behalf.
Thank you and, most importantly - Mahalo
Dave K. - Buyer March 2005
Your team provided knowledge, experience and patience with a new homebuyer . . . you were always willing to meet my needs.
Joanne McCready
I was living in California and bought my new home sight unseen based upon the confidence I had in you . . . it is absolutely perfect. Thank you, thank you, thank you!
Ann Stavig
The Stott Team skillfully led us through the complicated escrow process and made us feel as though you were really on our side . . . You really made us fell like part of the family.
Jonathan Goodwin
Mahalo for the great service and keeping me informed throughout.
Patsy Pierson
When we hear of someone who wants to buy or sell, we always tell them about the exceptional service you provided . . . we felt the whole team was there and we were very comfortable.
Kapanu & Becky Montgomery
Jean (Buyer Agent), thanks for all the work you put into getting us our new home. If we ever leave, I hope we can work with you again.
Pat & Carol Hughes
I chose the team on an Internet search. Bob Vierra (Buyer Agent) responded quickly and was ready to take helpful action immediately . . . (appreciate) his immediate perception of character, willingness to search for alternatives, his ability to make it happen.
Susan and Michael Hauffer
Great rapport with your office . . . you treated me as if I was your only client.
Leslie Berry
Both Jean (Buyer Agent) and Jeanne (Escrow Assistant) are super employees. We are very happy with the service both provided . . . (appreciate) the complete honesty of Jean who presented the realities of the market . . . we are thankful for her astute guidance.
Tiff & Viiu Lawyer
Bob (Buyer Agent) was truly exceptional. He did far more than was reasonable to ask of any agent. He truly made us feel both welcome and special.
Brad & Michele Kaplan
I was extremely happy with your professional service during the purchase of my investment properties. You were professional, aggressive, hardworking, friendly and fun to be with.
Polly Wong
I was referred to you by another of your Mainland buyers and found that service is a high priority at the Stott team.
Scott Harris
I was referred to the Stott Team by a lender I knew and found them helpful, knowledgeable and professional. Escrow was handled very well with all questions handled promptly. You kept on top of everything! Very Successful transaction.
Mr. and Mrs. Houser, Buyer of Honolulu condo October 2005
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